SOUTHERN REGIONAL HEALTH AUTHORITY

The SRHA Healthcare Workers Appreciation Month Sports Day 2024 at the Kirkvine Sports Complex in Manchester was a success, with teams from Manchester, St. Elizabeth, and Clarendon celebrating their dedicated healthcare workers through a day of fun, sports, and camaraderie.



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Southern Regional Health Authority, 3 Brumalia Road, mandeville, Manchester, Jamaica W.I

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--- latest news ---

Black River Hospital is the Seventh Hospital to be Certified Baby Friendly

By Author |
The Black River Hospital (BRH) in St. Elizabeth has become the seventh public hospital in Jamaica to be internationally certified as a Baby Friendly Hospital. To be a baby friendly hospital means giving every baby the best start in life by creating a healthcare environment that supports breastfeeding.
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Clarendon Health Department Receives Support From the Police to Promote Breastfeeding Importance

By Author |
The Clarendon Health Department (CHD) has received the support of the Jamaica Constabulary Force (JCF), Clarendon Division to promote breastfeeding and workplace wellness.
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Health Authority Commits to Cultivating Healthier Workplace Culture for Employees

By Author |
The Southern Regional Health Authority (SRHA) which administrates public healthcare in the parishes of Clarendon, St. Elizabeth and Manchester will be strengthening its facilities to foster a healthier workplace environment and culture.
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Customer Service Standard

Compassion | Accountability | Respect | Efficiency

Customer service is essential to effective service delivery and the Southern Regional Health Authority (SRHA) has been working assiduously to improve healthcare delivery and to implement systems to improve standards of customer service delivery. In 2011, a customer service hotline was launched in an effort to improve client relations and enhance service delivery at health facilities within the region. Through this hotline, clients will be able to register complaints or compliments regarding service received.

The SRHA is committed to the highest standards of service in keeping with our Customer Service Charter and therefore calls will be recorded and passed on to senior management for action. There will be follow-ups to ensure that matters are effectively handled. The Southern Regional Health Authority through its facilities commits to providing quality health care in a clean, safe, comfortable environment through competent and courteous health care provider.

Complaint Management System Resources | MOH

*About The Complaint Management System

*The Complaint Process

*FAQ - Facts about the Complaint Management System

*Charter of Patients Rights

Meet The Team

Our vision: Healthy People, Healthy Families, in a clean and safe environment

Wayne ChenBoard Chairman
Michael BentRegional Director
Dr. Vitillius HolderRegional Technical Director

Our Mission

To enable the health and well-being of residents in Clarendon, Manchester and St. Elizabeth by providing access to quality helthcare through a suitable and responsive healthcare delivery system that is family centered, customer focused and stakeholder driven.