The Public Relations Unit of the Southern Regional Health Authority uses various forms of media to promote, build and maintain the reputation of the organization. We welcome your feedback as we seek to improve the relations between the organization and its facilities and you our valued stakeholders and customers.
What Do We Do?
The Public Relations Unit facilitates and provides a range of communications services including:-
Customer service is essential to effective service delivery and the Southern Regional Health Authority (SRHA) has been working assiduosly to improve and to implement systems to improve standards of customer service delivery.
In 2011, a customer service hotline was launched in an effort to improve client relations and enhance service delivery at health facilities within the region. Through this hotline, clients will be able to register complaints or compliments regarding service received.
To enable the health and well-being of residents in Clarendon, Manchester and St. Elizabeth by providing access to quality healthcare through a suitable and responsive healthcare delivery system that is family centered, customer focused and stakeholder driven.
Healthy people in healthy familes, in a clean and safe environment