45 High Street, Black River, St. Elizabeth | Phone: 876- 965-2224/2212 | Fax: 965-9294
Our Mission: "To provide reliable and affordable quality health care for our customers"
Our Vision: "We envision the Black River Hospital providing the highest standard of healthcare; delivered by highly trained staff, which exceeds the expectation of customers while maintaining a clean and safe environment."
The hospital has a remarkable history. In the 18th century, the site of the hospital was auction ground for slaves, and then in the early 19th Century, the Royal British Army built barracks to house their men. These barracks are now two of the main wards- male and female wards. But there is more, by 1856 the premises became the first site for Munro College (then Munro and Dickenson Trust). The college relocated in 1857 and sometimes later our very own Black River Hospital came into being.
Located in south western St, Elizabeth, Black River Hospital is on the western side of the town of Black River, facing the Caribbean sea.
This Type C hospital, which is part of the Southern Regional Health Authority, meets the health care needs of the citizens of S. Elizabeth and those from the neighbouring parishes of the St. James, Manchester and Westmoreland, an estimated catchment population of 180, 000.
Though officially registered as a ninety seven bed facility, due to the demand for the service and the expansion of the Specialist Services our bed count now stands at 150 beds. We also have an average monthly occupancy rate of 153%. Over 6000 admitted patients and over 30,000 outpatients utilize our service annually.
A team of doctors, nursing personnel, diagnostic, therapeutic and other staff provide quality health care within the limited resources, whilst maintaining high ethical standards.
General Medical Care:
* General Surgery * Internal Medicine * Obstetric & gynaecology * Paediatric Services * Ophthalmology * Psychiatry * Accident and Emergency Service (24-hour) *Outpatient Clinics (All specialities) * Once monthly sickle cell and nutrition clinics are offered by ;the University of the West Indies and the Regional Dietician ;respectively.
The Black River Hospital team is committed to cultivating an innovative practice environment through clinical expertise, consultation, clinical leadership, continuing education and evidence based practice thus improving patient outcome.
CEO, Diana Brown-Miller
SMO, Dr. Sheriff Imoru
DNS, Novellette Robinson
Customer Service Standard
Customer service is essential to effective service delivery and the Southern Regional Health Authority (SRHA) has been working assiduosly to improve and to implement systems to improve standards of customer service delivery.
In 2011, a customer service hotline was launched in an effort to improve client relations and enhance service delivery at health facilities within the region. Through this hotline, clients will be able to register complaints or compliments regarding service received.
To enable the health and well-being of residents in Clarendon, Manchester and St. Elizabeth by providing access to quality healthcare through a suitable and responsive healthcare delivery system that is family centered, customer focused and stakeholder driven.
Healthy people in healthy familes, in a clean and safe environment